Glean

Glean is a work AI platform for organizations whose knowledge is spread across many apps and teams. It combines enterprise search, an AI assistant, and agents so employees can find information, create content, and automate work with company context. Access remains permission-aware, so people only see information they are allowed to use.

Key Highlights

• Searches knowledge across Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce
• Uses company decisions, conversations, meetings, documents, and team context to improve answers
• Provides an AI assistant for finding information and creating content
• Supports agents and automation that can move work forward across connected systems
• Preserves permission-aware access and enterprise data governance
• Gives administrators visibility into queries, answers, and actions

What Makes It Different

Glean builds its AI experience around connected enterprise context rather than a standalone chatbot. Knowledge, people, systems, and permissions stay linked, which helps search, assistants, and agents work from the same understanding of the organization.

Its permission model is part of that context. Employees only receive information they are allowed to see, while administrators can monitor AI activity and apply governance across the platform. Glean also supports different AI models instead of tying every workflow to one model provider.

Features & Capabilities

Teams can search across connected workplace tools from one place, ask questions about company knowledge, and use the assistant to summarize information or create new content. Current featured connectors include Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce.

Glean Agents extends that context into automation. Teams can build agents for recurring work, connect actions across enterprise systems, and govern how those agents use company data. Security and compliance coverage listed by Glean includes SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, TX-RAMP Level 2, and GDPR.

User Ratings and Testimonials

Glean features enterprise customer stories from Booking.com, Zillow, TIME, Ericsson, and GCash. These examples highlight company-wide adoption, faster access to knowledge, and teams building practical agents. The featured feedback is vendor-selected and does not include an independent average rating or a balanced account of rollout effort and limitations.

Pricing & Value

• Enterprise pricing: Custom quote, with no public plan amounts listed

Glean does not advertise a self-serve free plan. Its value is aimed at organizations that need permission-aware search, assistants, agents, governance, and broad workplace connections in one platform, but buyers need to contact Glean to compare the cost with other enterprise options.