Recall.ai

Recall.ai is meeting recording infrastructure for product teams that need transcripts, recordings, and metadata from calls. It supports Zoom, Google Meet, and Microsoft Teams through APIs and SDKs, so teams can add capture without running their own recording stack.

Key Highlights

• Meeting Bot API for recording calls through a bot that joins the meeting
• Desktop Recording SDK for desktop app capture when a bot does not fit the product flow
• Calendar API for meeting metadata, participant emails, and meeting titles
• Mobile Recording SDK for in-person meetings, cell calls, and VOIP calls, marked as coming soon
• Unified access to transcripts, recordings, and 100+ pieces of meeting data
• Pay As You Go pricing with 5 free recording hours, then $0.50 per recording hour

What Makes It Different

Recall.ai is for teams that want meeting data inside their own product, not a standalone note-taking app. A bot can join when explicit recording consent is needed, and desktop capture covers workflows where a visible bot would not fit. For output quality, Recall.ai says it captures each person's audio separately for speaker identification, including overlap, and creates speaker or gallery view recordings instead of raw screen captures.

Features & Capabilities

Product teams can send a bot into a meeting, collect the recording, pull the transcript, and attach calendar metadata. The same API surface covers recordings, transcripts, metadata, and related meeting data.

The platform also includes SDK routes for desktop and mobile capture. Desktop capture is for installed-app workflows, while mobile recording is listed for in-person meetings, cell phone calls, and VOIP calls. Recall.ai marks the mobile SDK as coming soon.

User Ratings and Testimonials

Recall.ai leans on customer quotes rather than a public star rating. The quotes focus on faster launches, enterprise-scale meeting transcription, and avoiding the engineering work of building recording infrastructure in-house.

The tradeoff is that Recall.ai is infrastructure. Teams still need developers to design the user-facing experience, handle consent and compliance choices, and connect meeting data to their own workflows.

Pricing & Value

• Free recording allowance: $0 for the first 5 recording hours
• Pay As You Go: $0.50/hour of recording after the free allowance, prorated to the second
• Built-in transcription: $0.15/hour instead of using a third-party provider
• Storage: 7 free days per recording, then $0.05 per hour of recording retained for 30 days
• Launch: custom pricing for companies launching their product
• Enterprise: custom pricing for larger companies, with terms such as SSO, uptime guarantees, contract redlining, and BAA support for HIPAA compliance

Ongoing cost depends on recording hours, transcription choices, storage, and volume.