Chatbase

Chatbase helps teams build AI chatbots from their own content for websites and apps. It focuses on a simple setup for support, sales, and FAQs. It suits startups, small businesses, and tech teams that want quick results.

Key Highlights

• Fast, simple setup.
• Trains on your own content.
• Easy to add to your site.
• Useful for support, pre-sales, and lead capture.
• Some users report quick training and strong outcomes.

What Makes It Different

• Puts speed and no-code setup first.
• Trains on your content with minimal steps.
• Aims to be an all-in-one builder and host for site chatbots.

Features & Capabilities

• Build chatbots from your content and knowledge base.
• Add the bot to your website or share it for feedback.
• Use cases: customer support, FAQ automation, lead qualification, and internal answers.

User Ratings and Testimonials

Chatbase has an average rating of 3.2 out of 5 stars, based on 25 reviews, on Product Hunt.

• Pros: easy setup, quick training for some, practical answers, can save money, can boost sales.
• Cons: reports of long training times, frequent errors, slow support, and high pricing for the feature set.
• Several users report billing issues and trouble canceling.
• Some say the AI gives inaccurate answers instead of using the provided data.

Pricing & Value

Chatbase offers several pricing plans:

• Free: $0/month with 100 message credits, 1 AI agent, and 400 KB storage per agent.
• Hobby: $40/month with 2,000 message credits, advanced models access, and API integration.
• Standard: $150/month with 12,000 message credits, 2 AI agents, and 3 seats.
• Pro: $500/month with 40,000 message credits, 3 AI agents, and advanced analytics.
• Enterprise: Custom pricing with higher limits, priority support, and dedicated success manager.

The free plan includes basic chatbot creation but agents get deleted after 14 days of inactivity.

Chatbase stands out with its comprehensive model support including OpenAI, Anthropic, and Gemini options across paid plans.